Hotel Wi-Fi Internet solutions connecting guests and staff to a secure network

Providing powerful Wi-Fi coverage, our network design, WAP placement, hardware and fibre connections are purpose-designed by our network engineers, with site surveys before and after deployment. Our networks can incorporate IPTV, IP CCTV and IOT.

We operate our help desk support and network operations 24/7, keeping your hotel guests online. Both guests and hotel staff have the ability to contact Superloop directly, with additional escalation channels provided to hotel staff.

Enhanced security through enterprise-grade encryption, DNS protection, malware prevention, and PrivateMesh️™️ as standard. We offer a wide range of connectivity and cyber security solutions (ISO 27001 certified), to help create a more secure network for guests and staff.

The wireless infrastructure allows guests to connect anywhere on-site through a customisable portal. That means they can streaming services to their in-room TV and travel through the hotel without interruption.

The Q2 Platform provides advanced functionality including user heat-mapping, capacity and trends, and a customisable login captive portal. The adaptive captive portal design integrates with major hotel management systems ensuring consistent branding for users with full visibility for streamlined operational management.

The Q2 Platform delivers aggregated customer demographics and geolocation data that allows management to understand guests’ usage. This includes behavioural trends and insights such as languages spoken, time spent in locations, and device types. This lets management teams improve guest experiences while optimising staff development.