News

Superloop kicks off 2026 with customer-led recognition

We’re kicking off 2026 with another award win under our belt, taking out the top spot for Best Internet Services Provider in the ProductReview.com.au Annual Awards.

January 19, 2026

Kristen Patchett, Head of Brand & Communications

This one is extra special to us, because it’s based off real customer feedback.

Our superfast internet was rated a 4.7 from over 11,000 customer reviews.

It’s pretty simple, we believe every Australian deserves fast, reliable and secure internet that’s backed by game-changing innovations, award winning high-speeds and an exceptional customer experience. That’s exactly what we do, and it’s what sets Superloop apart.

“Our focus has been on delivering an internet experience customers can rely on,” said Paul Tyler, CEO and Managing Director of Superloop.
“Being recognised by the ProductReview.com.au community reflects real customer experiences. Not just speed, but reliability and service. It’s a credit to the work our teams have done to lift customer experience while continuing to lead on performance.”

And we’re not slowing down, our talented team are continuously working to making the internet experience super, unleashing the unlimited possibilities for our customers.

Written by

Kristen Patchett

Head of Brand & Communications

I'm driven by a passion for culture, communication and connection. I bring Superloop’s values and stories together to build a brand that unleashes possibilities.