Please note: All prices listed in this article are accurate at time of publication and subject to change. For up-to-date pricing, head to our nbn® plan page.
Hidden costs to avoid when switching broadband providers
Setup fees and modem costs
A plan that advertises $49 a month can quickly become $49 plus a $99 setup fee plus a $199 modem if you're not paying attention.
Here are a few things to check before signing up:
Setup or activation fees — some providers charge $0, others charge up to $99
Modem costs — if you already own a compatible modem, BYO (Bring Your Own) options save you the hardware cost entirely
Technician call-out fees — standard installations are typically free, but some providers charge for new connections or hardware changes
Superloop supports BYO modem on all plans. If your current modem is compatible, you're not paying for new hardware you don't need.
Or if you want a shiny upgrade, including the Amazon eero 7 or eero PRO 7, that option is there too on selected plans. We’re all about making your life easier.
Lock-in contracts
A lock-in contract on an internet plan is almost never in your favour. It removes your ability to switch if:
Month-to-month contracts give you the flexibility to leave without penalty, which is also what keeps providers honest. If you can leave, they have to give you a reason to stay.
Superloop operates on no lock-in contracts across all plans. You stay because the service is worth it, not because you have to.
How to switch your nbn® plan today
Switching internet providers sounds complicated. It isn't. Here's the full process:
Step 1: Check your address
Enter your address to confirm availability and see the plans available to you.
Step 2: Choose your plan
Pick the speed tier that matches your actual usage, not the fastest one, not the cheapest one, the right one. The comparison table above is a good starting point.
Step 3: Sign up online
The sign-up process takes around 10 minutes. Have your address and payment details ready.
Step 4: Superloop handles the transfer
If you're moving your existing nbn® connection from another provider, Superloop coordinates the transfer directly with nbn®. In most cases, there is zero downtime and your connection switches over without interruption.
Step 5: Return your old provider's equipment (if applicable)
If your previous provider supplied a modem, check their return policy. Most provide a prepaid satchel.
That's it. No technician required for most transfers.
Compare Superloop's cheapest nbn® plans
Unlimited data, no lock-in contracts and award-winning customer support according to Productreview.com.au…what’s not to love.
Compare plans and check your address at Superloop today.